We're rewriting the playbook for managed IT
Total security.Zero nonsense.All local support.
Security-first, proactive, and local - the opposite of the wait-for-it-to-break IT provider.
The MSP industry got comfortable.
We didn't.
Too many providers built their whole business around one routine: wait for something to break, open a ticket, apply a quick fix, move on. That worked when IT was a back-office cost. It doesn't work now.
To every business owner who's tired of thinking about IT,
IT issues are overwhelming, and you shouldn't have to face them alone. Downtime, security worries, unreliable support - our local experts take that weight off your shoulders so you can get back to growing your business.
That's the whole reason LetterNine exists. Call us and a local engineer answers - someone who knows your name, your setup, and what actually matters to your business.
Real local engineers · Cleveland & Charlotte One partner. The whole picture.
Your people, devices, Microsoft 365 tenant, security posture, backups, vendor access, onboarding, and documentation - managed as one environment, not a pile of tickets.
Managed IT & helpdesk
Fast help from real local engineers - on-site or remote.
Cybersecurity
Monitoring, MFA (a second check beyond your password), email security - all standard.
Cloud & Microsoft 365
Setup, security, and daily care for Microsoft 365 and cloud.
Backup & recovery
Backups we actually test, so a bad day never becomes a lost business.
Projects & vCIO
We guide the strategy and run the project end to end.
Compliance support
Practical help meeting HIPAA, PCI, and other requirements - no scramble.
Security isn't an add-on.
It's the foundation.
One weak password, one missed update, or one convincing phishing email is all it takes. We'd rather prevent that day than bill you to clean it up.
Security is not a tier you climb. Endpoint protection, patching, monitoring and response, multi-factor authentication, email security, tested backups and awareness training are all in the one package, for everyone. There is no version of us that leaves the security off and sells it back to you later.
Your team already uses AI. We make it safe.
Less stress, fewer surprises
“Tyler was totally prepared for what needed to get done and completed the process easily and quickly making sure I had access to everything I needed. He is very easy to work with and understands what I am saying even when I don't! Thank you Tyler for making my job easier.”
“Fast and cordial. LetterNine gets the job done right, and quickly.”
“LetterNine has continuously been responsive providing IT support and even helping us evolve to using SharePoint. They are a great asset.”
“The entire team has always been extremely knowledgeable, responsive & friendly! Everything you would want in an IT team!”
“Just joined LetterNine and first day asked them a couple questions that I have had on my two computers and they were so fast and did an excellent job fixing my issues. Jake was great to work with!”
“Great talented people with the necessary knowledge to handle our IT needs.”
“If I have an issue, they fix it. I've not had an issue yet that they couldn't resolve and in a timely manner. What more could a person ask for? I mean, if they brought donuts with them when they came to physically handle an issue, I'd give them an eleven. So, there actually is room for improvement.”
“They called back even though I cancelled the ticket, just to make sure that everything was up and working, always very nice.”
One package. No surprises.
One package, not a ladder of tiers. Everything in it is required by our technology standards, so there is nothing to decline and no "upgrade for security" conversation later.
- Per workstationMonitoring, patching, endpoint protection, asset management, help desk and documentation
- Per personEmail security, Microsoft 365 backup, security awareness training and AI governance
- Per server, site or tenantServer management, network management and Microsoft 365 tenant administration
Cleveland & Charlotte.
Local, and on-site when it counts.
Ready for IT that's
actually managed?
Free assessment. Real local engineers. A one-year agreement, not a multi-year lock-in.
With confidence, the LetterNine team