From the LetterNine team
IT insights inplain English
What's changing in technology and security, and what it actually means for your business. Written by the local team that manages IT every day - no jargon, no scare tactics.
Why Attackers Target Small Businesses (and How to Stop Them)
Think you're too small to be a target? That's exactly why attackers like you. Here's what's really going on - and the simple basics that stop most attacks.
Read the postSpotting Phishing in the AI Era: Habits That Actually Work
Worried your team can't tell a real email from a fake one anymore? You're right to wonder. Here are simple habits that beat today's smarter scams.
Still Running Windows 10? Here's Your Simple Plan
Windows 10 reached end of support on October 14, 2025, and a year later many small businesses still run it. Here's what that means for you now - and how to move forward without disrupting your work.
You Turned On MFA. Here's Why You're Not Done Yet.
Think multi-factor authentication means your logins are safe? It's a great start, but a few common gaps can still leave the door open. Here's what to check.
The Real Cost of Break-Fix IT (and Why 'We Only Pay When Something Breaks' Is a Trap)
Paying for IT only when something goes wrong feels like smart budgeting - until you see what a single bad day actually costs. Here's what most businesses don't account for until it's too late.
Your Phone Is Lying to You: How AI Voice Cloning Is Hitting Cleveland and Charlotte SMBs
What if the voice on the other end of that urgent call isn't really your boss? AI voice cloning is now targeting small and mid-sized businesses, and a simple verification habit can stop a costly wire transfer before it goes through.
Why So Many SMBs Fail Their Cyber Insurance Renewal - and How to Not Be One of Them
Cyber insurance renewals have gotten a lot harder. Insurers now want proof - not promises - that your business is actually protected, and missing that proof can mean denied coverage or a premium that doubles overnight.
Questions about your IT?
If a topic here hits close to home, let's talk. A free, no-pressure assessment shows you exactly where your setup stands - in plain English.
or call 440-546-4995